{"id":1008,"date":"2025-04-24T15:13:28","date_gmt":"2025-04-24T15:13:28","guid":{"rendered":"https:\/\/www.kligg.me\/?page_id=1008"},"modified":"2026-01-15T10:58:02","modified_gmt":"2026-01-15T10:58:02","slug":"privacy","status":"publish","type":"page","link":"https:\/\/kligg.me\/de\/privacy\/","title":{"rendered":"privacy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1008\" class=\"elementor elementor-1008\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-959f2bd e-flex e-con-boxed e-con e-parent\" data-id=\"959f2bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3c84dd elementor-widget elementor-widget-html\" data-id=\"a3c84dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- =========================\nKligg \u2013 Privacy Policy (GDPR + Switzerland)\nComprehensive HTML version (website-ready)\nCompany: Snatch Co. AG (Kligg)\nLast updated: 14.01.2026\n========================= -->\n\n<section class=\"kl-privacy\" aria-label=\"Privacy Policy\">\n  <style>\n    .kl-privacy, .kl-privacy * { box-sizing: border-box; }\n    .kl-privacy{\n      font-family: Inter, system-ui, -apple-system, Segoe UI, Roboto, Arial, sans-serif;\n      color:#0f172a;\n      background:#fff;\n      padding: 48px 16px;\n      line-height: 1.65;\n    }\n    .kl-privacy .wrap{ max-width: 980px; margin: 0 auto; }\n    .kl-privacy h1{\n      font-family: Montserrat, Inter, sans-serif;\n      font-weight: 900;\n      font-size: clamp(28px, 4.5vw, 44px);\n      margin: 0 0 10px;\n      letter-spacing: -0.02em;\n      line-height: 1.1;\n    }\n    .kl-privacy .meta{\n      color:#475569;\n      font-size: 14px;\n      margin: 0 0 26px;\n    }\n    .kl-privacy .toc{\n      background:#f8fafc;\n      border:1px solid rgba(15,23,42,.08);\n      border-radius: 18px;\n      padding: 18px;\n      margin: 22px 0 34px;\n    }\n    .kl-privacy .toc strong{ display:block; margin-bottom: 10px; }\n    .kl-privacy .toc a{\n      color:#1d4ed8;\n      text-decoration:none;\n    }\n    .kl-privacy .toc a:hover{ text-decoration:underline; }\n    .kl-privacy h2{\n      font-family: Montserrat, Inter, sans-serif;\n      font-weight: 900;\n      font-size: 20px;\n      margin: 34px 0 10px;\n      letter-spacing: -0.01em;\n    }\n    .kl-privacy h3{\n      font-weight: 900;\n      font-size: 16px;\n      margin: 18px 0 8px;\n    }\n    .kl-privacy p{ margin: 0 0 12px; color:#0f172a; }\n    .kl-privacy ul{ margin: 10px 0 14px; padding-left: 18px; color:#334155; }\n    .kl-privacy li{ margin-bottom: 8px; }\n    .kl-privacy .box{\n      background:#f8fafc;\n      border:1px solid rgba(15,23,42,.08);\n      border-radius: 18px;\n      padding: 16px 16px;\n      margin: 16px 0;\n      color:#334155;\n    }\n    .kl-privacy .muted{ color:#475569; }\n    .kl-privacy code{\n      background: rgba(15,23,42,.06);\n      padding: 2px 6px;\n      border-radius: 8px;\n      font-size: 13px;\n    }\n    .kl-privacy .hr{ height:1px; background: rgba(15,23,42,.10); margin: 30px 0; border:0; }\n    .kl-privacy a{ color:#1d4ed8; }\n    .kl-privacy .note{\n      font-size: 13px;\n      color:#475569;\n    }\n  <\/style>\n\n  <div class=\"wrap\">\n    <h1>Privacy Policy<\/h1>\n    <p class=\"meta\">\n      <strong>Kligg (by Snatch Co. AG)<\/strong> \u00b7 Bahnhofstrasse 34, 2502 Biel\/Bienne, Switzerland \u00b7 Email: <a href=\"mailto:hi@kligg.me\">hi@kligg.me<\/a><br>\n      Last updated: <strong>14 January 2026<\/strong>\n    <\/p>\n\n    <div class=\"toc\">\n      <strong>Contents<\/strong>\n      <div class=\"muted\" style=\"display:grid; gap:6px;\">\n        <a href=\"#scope\">1. Scope<\/a>\n        <a href=\"#controller\">2. Controller & Contact<\/a>\n        <a href=\"#data\">3. Data We Process<\/a>\n        <a href=\"#purposes\">4. Purposes & Legal Bases<\/a>\n        <a href=\"#sources\">5. Sources of Data<\/a>\n        <a href=\"#sharing\">6. Sharing & Processors<\/a>\n        <a href=\"#transfers\">7. International Transfers<\/a>\n        <a href=\"#retention\">8. Retention<\/a>\n        <a href=\"#security\">9. Security<\/a>\n        <a href=\"#cookies\">10. Cookies & Similar Technologies<\/a>\n        <a href=\"#analytics\">11. Analytics & Ads<\/a>\n        <a href=\"#payments\">12. Payments<\/a>\n        <a href=\"#communications\">13. Communications<\/a>\n        <a href=\"#usercontent\">14. User Content & Public Pages<\/a>\n        <a href=\"#affiliate\">15. Affiliate & Referral Tracking<\/a>\n        <a href=\"#rights\">16. Your Rights<\/a>\n        <a href=\"#complaints\">17. Complaints & Supervisory Authorities<\/a>\n        <a href=\"#children\">18. Children<\/a>\n        <a href=\"#changes\">19. Changes to this Policy<\/a>\n      <\/div>\n    <\/div>\n\n    <hr class=\"hr\">\n\n    <h2 id=\"scope\">1. Scope<\/h2>\n    <p>\n      This Privacy Policy explains how Kligg (\u201cwe\u201d, \u201cus\u201d) collects and processes personal data when you:\n      use our website, create an account, use the Kligg platform, purchase a subscription, receive payments,\n      or interact with us (e.g., support, email, social media).\n    <\/p>\n    <p class=\"note\">\n      For Swiss users, we also align with the Swiss Federal Act on Data Protection (FADP). For users in the EEA\/UK,\n      the GDPR applies where relevant.\n    <\/p>\n\n    <h2 id=\"controller\">2. Controller & Contact<\/h2>\n    <div class=\"box\">\n      <p style=\"margin:0;\">\n        <strong>Data Controller:<\/strong> Snatch Co. AG (Kligg)<br>\n        <strong>Address:<\/strong> Bahnhofstrasse 34, 2502 Biel\/Bienne, Switzerland<br>\n        <strong>Email:<\/strong> <a href=\"mailto:hi@kligg.me\">hi@kligg.me<\/a>\n      <\/p>\n    <\/div>\n    <p>\n      If you have questions about privacy, data requests, or security, contact us at the email above.\n    <\/p>\n\n    <h2 id=\"data\">3. Data We Process<\/h2>\n    <h3>3.1 Account & Profile Data<\/h3>\n    <ul>\n      <li>name, username, profile info, email address<\/li>\n      <li>login and authentication data (hashed passwords, tokens)<\/li>\n      <li>settings, preferences, and plan status<\/li>\n    <\/ul>\n\n    <h3>3.2 Platform Usage & Device Data<\/h3>\n    <ul>\n      <li>IP address, device identifiers, browser type, operating system<\/li>\n      <li>timestamps, log files, error logs, diagnostics<\/li>\n      <li>actions within the platform (e.g., pages created, auctions launched, clicks, conversions)<\/li>\n    <\/ul>\n\n    <h3>3.3 Transaction & Billing Data<\/h3>\n    <ul>\n      <li>subscription plan, billing status, invoices\/receipts<\/li>\n      <li>payment status and transaction metadata (not full card data)<\/li>\n      <li>country\/VAT information where legally required<\/li>\n    <\/ul>\n\n    <h3>3.4 Customer & Buyer Data (when you sell through Kligg)<\/h3>\n    <p class=\"muted\">\n      Depending on how you use Kligg, you may collect data about your buyers\/leads (e.g., via forms, checkout, invoices).\n      In some cases, you act as the controller for that buyer data.\n    <\/p>\n    <ul>\n      <li>buyer contact details (name, email, shipping address if required)<\/li>\n      <li>order details, digital delivery status, invoice information<\/li>\n      <li>messages\/support interactions related to an order<\/li>\n    <\/ul>\n\n    <h3>3.5 Communications<\/h3>\n    <ul>\n      <li>support tickets, chat messages, emails, call notes<\/li>\n      <li>feedback, surveys, bug reports<\/li>\n    <\/ul>\n\n    <h3>3.6 Optional Marketing Data<\/h3>\n    <ul>\n      <li>newsletter signup data<\/li>\n      <li>campaign interactions (opens, clicks) where tracking is enabled<\/li>\n      <li>referral\/affiliate identifiers<\/li>\n    <\/ul>\n\n    <h2 id=\"purposes\">4. Purposes & Legal Bases<\/h2>\n    <p>We process personal data for the following purposes:<\/p>\n\n    <h3>4.1 Provide & Operate the Platform<\/h3>\n    <ul>\n      <li>create and manage accounts, authenticate users<\/li>\n      <li>provide core features (pages, checkout, auctions, analytics)<\/li>\n      <li>ensure platform stability and performance<\/li>\n    <\/ul>\n    <p class=\"note\">\n      Legal basis (GDPR): <strong>contract performance<\/strong> (Art. 6(1)(b)) and\/or <strong>legitimate interests<\/strong> (Art. 6(1)(f)).\n    <\/p>\n\n    <h3>4.2 Billing, Payments & Fraud Prevention<\/h3>\n    <ul>\n      <li>process subscriptions and payments via payment providers<\/li>\n      <li>prevent fraud, abuse, and unauthorized access<\/li>\n      <li>create invoices\/receipts and handle chargebacks<\/li>\n    <\/ul>\n    <p class=\"note\">\n      Legal basis (GDPR): contract (Art. 6(1)(b)), legal obligation (Art. 6(1)(c)), legitimate interests (Art. 6(1)(f)).\n    <\/p>\n\n    <h3>4.3 Support & Communication<\/h3>\n    <ul>\n      <li>respond to requests and resolve issues<\/li>\n      <li>send service messages (e.g., security alerts, changes to Terms)<\/li>\n    <\/ul>\n    <p class=\"note\">\n      Legal basis (GDPR): contract (Art. 6(1)(b)), legitimate interests (Art. 6(1)(f)).\n    <\/p>\n\n    <h3>4.4 Product Improvement & Analytics<\/h3>\n    <ul>\n      <li>understand platform usage and improve features<\/li>\n      <li>debugging, monitoring, and quality assurance<\/li>\n    <\/ul>\n    <p class=\"note\">\n      Legal basis (GDPR): legitimate interests (Art. 6(1)(f)) and\/or consent (Art. 6(1)(a)) depending on the analytics setup and cookie laws.\n    <\/p>\n\n    <h3>4.5 Marketing (Optional)<\/h3>\n    <ul>\n      <li>send newsletters and product updates if you subscribe<\/li>\n      <li>run ads and measure campaigns where permitted<\/li>\n    <\/ul>\n    <p class=\"note\">\n      Legal basis (GDPR): consent (Art. 6(1)(a)) and\/or legitimate interests (Art. 6(1)(f)) depending on context and jurisdiction.\n    <\/p>\n\n    <h3>4.6 Legal Compliance<\/h3>\n    <ul>\n      <li>comply with legal obligations, respond to lawful requests<\/li>\n      <li>enforce Terms of Service and protect rights\/safety<\/li>\n    <\/ul>\n    <p class=\"note\">\n      Legal basis (GDPR): legal obligation (Art. 6(1)(c)), legitimate interests (Art. 6(1)(f)).\n    <\/p>\n\n    <h2 id=\"sources\">5. Sources of Data<\/h2>\n    <ul>\n      <li><strong>Directly from you<\/strong> (account creation, forms, support, purchases)<\/li>\n      <li><strong>Automatically<\/strong> (logs, device data, analytics where enabled)<\/li>\n      <li><strong>From payment providers<\/strong> (payment confirmations, limited metadata)<\/li>\n      <li><strong>From referrals\/affiliates<\/strong> (referral IDs, attribution data)<\/li>\n    <\/ul>\n\n    <h2 id=\"sharing\">6. Sharing & Processors<\/h2>\n    <p>\n      We do not sell your personal data. We may share data with trusted processors to operate the service:\n    <\/p>\n\n    <h3>6.1 Typical Processor Categories<\/h3>\n    <ul>\n      <li><strong>Hosting & infrastructure<\/strong> (cloud servers, databases, storage)<\/li>\n      <li><strong>Payment providers<\/strong> (e.g., Stripe or other providers shown at checkout)<\/li>\n      <li><strong>Email delivery<\/strong> (transactional emails and optional newsletters)<\/li>\n      <li><strong>Analytik<\/strong> (only if enabled \/ consented where required)<\/li>\n      <li><strong>Customer support tools<\/strong> (ticketing, chat)<\/li>\n      <li><strong>Error monitoring<\/strong> (crash\/error reporting)<\/li>\n    <\/ul>\n\n    <div class=\"box\">\n      <p style=\"margin:0;\">\n        <strong>Sub-processors list (optional):<\/strong><br>\n      <br>\n        <code>https:\/\/kli.gg<\/code>\n      <\/p>\n    <\/div>\n\n    <h3>6.2 Legal Disclosures<\/h3>\n    <p>\n      We may disclose data if required by law, court order, or to protect our rights, users, and platform integrity.\n    <\/p>\n\n    <h2 id=\"transfers\">7. International Transfers<\/h2>\n    <p>\n      We aim to process data in Europe\/Switzerland. If data is transferred outside Switzerland\/EEA\/UK,\n      we rely on appropriate safeguards, such as:\n    <\/p>\n    <ul>\n      <li>EU Standard Contractual Clauses (SCCs)<\/li>\n      <li>adequacy decisions where applicable<\/li>\n      <li>additional technical and organizational measures<\/li>\n    <\/ul>\n\n    <h2 id=\"retention\">8. Retention<\/h2>\n    <p>\n      We retain personal data only as long as necessary for the purposes described above, including legal and accounting obligations.\n      Typical retention logic:\n    <\/p>\n    <ul>\n      <li><strong>Account data:<\/strong> for as long as your account is active; deleted\/anonymized after closure unless retention is required.<\/li>\n      <li><strong>Billing records:<\/strong> retained as required by applicable tax\/accounting law.<\/li>\n      <li><strong>Logs\/security data:<\/strong> retained for a limited period to detect abuse and ensure security.<\/li>\n      <li><strong>Support messages:<\/strong> retained to resolve issues and improve support quality.<\/li>\n    <\/ul>\n\n    <h2 id=\"security\">9. Security<\/h2>\n    <p>\n      We implement appropriate technical and organizational measures to protect personal data, including access controls,\n      encryption where appropriate, and role-based permissions.\n    <\/p>\n    <p class=\"note\">\n      No system is 100% secure. If you suspect unauthorized access, contact us immediately at <a href=\"mailto:hi@kligg.me\">hi@kligg.me<\/a>.\n    <\/p>\n\n    <h2 id=\"cookies\">10. Cookies & Similar Technologies<\/h2>\n    <p>\n      We may use cookies or similar technologies for:\n    <\/p>\n    <ul>\n      <li>essential functionality (login sessions, security)<\/li>\n      <li>preferences (language, settings)<\/li>\n      <li>analytics (if enabled)<\/li>\n      <li>marketing attribution (if enabled)<\/li>\n    <\/ul>\n\n    <div class=\"box\">\n      <p style=\"margin:0;\">\n        <strong>Cookie banner \/ consent:<\/strong><br>\n        If you target the EEA\/UK, implement a consent banner for non-essential cookies.\n        This policy can be paired with your cookie settings page.\n      <\/p>\n    <\/div>\n\n    <h2 id=\"analytics\">11. Analytics & Ads<\/h2>\n    <p>\n      We may use analytics and advertising tools to understand performance and improve acquisition.\n      Depending on your region, we rely on consent for non-essential tracking.\n    <\/p>\n    <p class=\"note\">\n      Replace this section with your exact tools (e.g., Google Analytics, Meta Pixel) and consent logic if you use them.\n    <\/p>\n\n    <h2 id=\"payments\">12. Payments<\/h2>\n    <p>\n      Payments are processed via third-party payment providers (e.g., Stripe or other providers shown at checkout).\n      Kligg does not store full payment card details.\n    <\/p>\n    <ul>\n      <li>Payment providers process card\/bank details under their own security standards.<\/li>\n      <li>We receive payment confirmations and limited transaction metadata to operate billing and payouts.<\/li>\n    <\/ul>\n\n    <h2 id=\"communications\">13. Communications<\/h2>\n    <h3>13.1 Service Messages<\/h3>\n    <p>\n      We may send essential messages related to your account and platform operation (e.g., security alerts, billing notifications).\n    <\/p>\n\n    <h3>13.2 Marketing Messages (Optional)<\/h3>\n    <p>\n      If you subscribe to marketing communications, you can unsubscribe at any time via the link in the email or by contacting us.\n    <\/p>\n\n    <h2 id=\"usercontent\">14. User Content & Public Pages<\/h2>\n    <p>\n      Kligg allows users to publish pages, offers, auctions, and content. Depending on your settings,\n      some content may be publicly accessible (e.g., a public sales page).\n    <\/p>\n    <ul>\n      <li>You control what you publish and share.<\/li>\n      <li>Do not publish personal data you do not have the right to share.<\/li>\n      <li>If you collect buyer data, you may have additional legal obligations (privacy notice, lawful basis, etc.).<\/li>\n    <\/ul>\n\n    <h2 id=\"affiliate\">15. Affiliate & Referral Tracking<\/h2>\n    <p>\n      If you participate in affiliate\/referral programs, we may process referral identifiers to:\n    <\/p>\n    <ul>\n      <li>attribute signups and payments<\/li>\n      <li>calculate commissions and payouts<\/li>\n      <li>prevent fraud and abuse<\/li>\n    <\/ul>\n\n    <h2 id=\"rights\">16. Your Rights<\/h2>\n    <p>\n      Depending on your jurisdiction (e.g., GDPR), you may have the right to:\n    <\/p>\n    <ul>\n      <li>access your personal data<\/li>\n      <li>correct inaccurate data<\/li>\n      <li>request deletion (where applicable)<\/li>\n      <li>restrict processing<\/li>\n      <li>object to processing (especially based on legitimate interests)<\/li>\n      <li>data portability (where applicable)<\/li>\n      <li>withdraw consent at any time (where processing is based on consent)<\/li>\n    <\/ul>\n    <p>\n      To exercise rights, contact us at <a href=\"mailto:hi@kligg.me\">hi@kligg.me<\/a>. We may request verification to protect your account.\n    <\/p>\n\n    <h2 id=\"complaints\">17. Complaints & Supervisory Authorities<\/h2>\n    <p>\n      If you believe your data is processed unlawfully, you may lodge a complaint with the competent authority.\n    <\/p>\n    <ul>\n      <li><strong>Switzerland:<\/strong> Federal Data Protection and Information Commissioner (FDPIC)<\/li>\n      <li><strong>EEA\/UK (if applicable):<\/strong> your local data protection authority<\/li>\n    <\/ul>\n\n    <h2 id=\"children\">18. Children<\/h2>\n    <p>\n      Kligg is not intended for children under the age required to consent to data processing in their jurisdiction.\n      If you believe a child has provided us data, contact us to request deletion.\n    <\/p>\n\n    <h2 id=\"changes\">19. Changes to this Policy<\/h2>\n    <p>\n      We may update this Privacy Policy from time to time. The updated version will be published on our website with a new \u201cLast updated\u201d date.\n      Material changes may be communicated through the platform or via email if required.\n    <\/p>\n\n    <hr class=\"hr\">\n    <p class=\"note\">\n      Contact: <a href=\"mailto:hi@kligg.me\">hi@kligg.me<\/a> \u00b7 Snatch Co. AG (Kligg), Bahnhofstrasse 34, 2502 Biel\/Bienne, Switzerland\n    <\/p>\n  <\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Kligg (by Snatch Co. AG) \u00b7 Bahnhofstrasse 34, 2502 Biel\/Bienne, Switzerland \u00b7 Email: hi@kligg.me Last updated: 14 January 2026 Contents 1. Scope 2. Controller &#038; Contact 3. Data We Process 4. Purposes &#038; Legal Bases 5. Sources of Data 6. Sharing &#038; Processors 7. International Transfers 8. Retention 9. Security 10. Cookies &#038; [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1008","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>privacy | Kligg\u00ae \u2013 Turn Attention Into Revenue \u2013 Smarte Onepager &amp; digitale Visitenkarten f\u00fcr KMU<\/title>\n<meta name=\"description\" content=\"Erstelle mit Kligg\u00ae \u2013 Turn Attention Into Revenue deinen Onepager in Minuten. 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