The Challenge

Garage Dibra AG was faced with the challenge of motivating its customers, leaving more reviews and increasing visibility on Google. Many satisfied customers left the workshop without giving feedback or visiting social media channels. As a result, the garage missed out on valuable reviews and potential new customers.

The solution with Kligg

By working with Kligg, Garage Dibra AG was able to use QR codes and personalized mini-websites to make it easier for customers to leave a review or follow social media channels immediately after their visit.

The measures implemented included:

• One-pager for services: Via a clear mini-website, customers could call up information about the services offered and leave a review directly.
• QR codes for everything important: The QR codes were placed at several points in the workshop to provide customers with a quick way to get to the Google review page or social media profiles.
• Simple and effective: The integration of the Kligg solutions was simple and efficient, which allowed Garage Dibra AG to get its customers to interact quickly and easily.

The results

• More Google reviews: The number of positive reviews on Google has increased significantly, which has helped the workshop to be more visible in local search results.
• Higher social media reach: The garage was able to expand its reach on social media and gain more followers due to the easy handling of the QR codes.
• Better customer loyalty: Customers found the easy access to reviews and information via the mini-websites very useful, which led to higher satisfaction.

Result

With Kligg, Garage Dibra AG was not only able to significantly increase the number of positive Google reviews, but also improve its online visibility and customer loyalty. Thanks to the practical QR codes and mini-websites, the garage has experienced a noticeable increase in reach and customer satisfaction.